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Roles and permissions

Control what your team members can see and do with role-based permissions.

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Mondo uses role-based permissions to give you granular access control for team members. Roles determine what each team member can see and do in the workspace.

What roles control

  • Who can access conversations and customer data.
  • Who can manage settings, channels and integrations.
  • Who can manage team members and their roles.

Managing access

Assign roles when you invite team members and update them as responsibilities change. Revoke access when someone leaves the team.

Give administrative permissions only to team members who need them.

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