Beyond WhatsApp, email and web chat, Mondo supports more channels. All of them arrive in the same shared inbox.
Manage DMs and comments from your Instagram business account.
Messenger
Facebook Messenger integration for seamless customer conversations, with instant messaging, quick replies and rich media support.
Telegram
Fast and secure messaging for customer support.
Signal
Secure and private messaging for customer support, with end-to-end encryption.
Google Business Messaging
Let customers reach you from your Google business profile, with automated responses and rich cards.
AI-powered calls (IVR)
Handle customer calls with AI-powered voice assistance, including interactive voice response, call routing, call recording and voicemail transcription. The voice channel and IVR configuration are part of the Enterprise plan.
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