Mondo is built for teams. Invite your colleagues, organize them into teams and assign conversations so every customer request reaches the right people.
Invite team members
- Sign in to Mondo.
- Open your workspace settings.
- Invite your team members.
- Organize agents into teams that match how you work, for example by channel, topic or region.
Working together
- Assign conversations to individual agents or teams.
- Collaborate with internal notes and @mentions.
- Use role-based permissions to control who can access what.
You can add or remove team members at any time as your team grows.
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