Mondo includes AI bots that can hold automated conversations with your customers: the AI Business Chatbot for chat, the AI Business EmailBot for email and the AI Business VoiceBot for calls.
Grounded in your business knowledge
The bots answer with your business knowledge: Mondo searches your knowledge base to find the best answers, so responses stay relevant to your business.
Human handover
Every AI conversation can be handed over to a human agent at any time. The conversation arrives in the shared inbox with the full history, so agents pick up exactly where the AI left off.
The AI VoiceBot is part of the Enterprise plan (available as an add-on on Standard).
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