Silver Award - Most Innovative Use of AI in Customer Engagement @ECA 2026 London

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Mondo AI

Mondo AI Suite

Intelligent AI agents for every customer channel

💬

AI Business Chatbot

  • Website Chat
  • WhatsApp & Messenger
  • Instagram & Telegram
  • 24/7 Automated Support
  • Smart Handover to Agents
✉️

AI Business EmailBot

  • Smart Email Responses
  • Ticket Classification
  • Draft Suggestions
  • Auto Routing
  • CRM Integration
📞

AI Business VoiceBot

  • AI Phone Receptionist
  • Voice Conversations
  • Appointment Booking
  • IVR Replacement
  • Call Summaries

Starter

Try Mondo free for 30 days — no credit card required, no automatic payments. Explore the full platform and upgrade only when you're ready.

€0/30 days
30 DAYS FREE
  • Omnichannel Text Chat
  • Email
  • WhatsApp Integration
  • Facebook & Instagram
  • Chat Widget
  • Interaction History
  • Agent Management Basics
  • Teams
  • Round Robin
  • RingAll
  • AI Business Chatbot
  • AI Business EmailBot
  • AI Conversation Summaries
  • Advanced Routing
  • AI EmailBot & VoiceBot
MOST POPULAR

Standard

For growing businesses

€19.90/user/month
  • Everything in Starter, plus:
  • Reports & Analytics
  • Teams & Collaboration
  • Advanced Routing (RR, RingAll, Reassign)
  • System & Agent Dashboards
  • LifeCycleHooks
  • AI Business Chatbot
  • AI Business EmailBot
  • AI Conversation Summaries
  • Priority Support
  • AI VoiceBot (Add-on)

Enterprise

For large organizations

Custom
Get a Custom Quote
  • Everything in Standard, plus:
  • AI Business VoiceBot
  • Voice Channel
  • IVR Configuration
  • Ticketing Integration
  • Order Status Integration
  • Configurable Metrics & KPIs
  • Custom Integrations
  • Dedicated Success Manager
  • SLA & Premium Support
  • AI Business Chatbot
  • AI Business EmailBot
  • AI Conversation Summaries
  • Priority Support
  • AI VoiceBot (Add-on)

Compare all features

FeatureStarterStandardEnterprise
COMMUNICATION CHANNELS
Text-based ChatIncludedIncludedIncluded
EmailIncludedIncludedIncluded
VoiceNot includedIncludedIncluded
WhatsApp IntegrationIncludedIncludedIncluded
Messenger IntegrationIncludedIncludedIncluded
Instagram IntegrationIncludedIncludedIncluded
Telegram IntegrationIncludedIncludedIncluded
Signal IntegrationIncludedIncludedIncluded
Google RCSIncludedIncludedIncluded
ARTIFICIAL INTELLIGENCE
AI Business ChatbotNot includedNot includedIncluded
AI Business EmailBotNot includedNot includedIncluded
AI Business VoiceBotNot includedNot includedIncluded
AI Conversation SummaryNot includedNot includedIncluded
AI Agent AssistNot includedNot includedIncluded
Human HandoverNot includedNot includedIncluded
WORKSPACE
TeamsIncludedIncludedIncluded
RolesIncludedIncludedIncluded
PresenceIncludedIncludedIncluded
AssignmentIncludedIncludedIncluded
Round RobinIncludedIncludedIncluded
RingAllIncludedIncludedIncluded
ReassignIncludedIncludedIncluded
ANALYTICS
ReportsNot includedIncludedIncluded
Agent DashboardNot includedIncludedIncluded
System DashboardNot includedIncludedIncluded
KPIsNot includedNot includedIncluded
INTEGRATIONS
TicketingNot includedIncludedIncluded
CRMNot includedIncludedIncluded
Order StatusNot includedNot includedIncluded
LifeCycleHooksNot includedIncludedIncluded
APIIncludedIncludedIncluded
WebhooksNot includedIncludedIncluded

Frequently Asked Questions