Certifications & Awards
ISO 9001 Certified — Quality Management
A commitment to quality and continuous improvement
Netex’s ISO 9001 certification reflects our commitment to maintaining consistent, reliable and customer-focused processes. The internationally recognised quality management standard supports a structured approach to service delivery, operational efficiency and continuous improvement across our organisation.
ISO/IEC 27001 Certified — Information Security
Protecting information through internationally recognised security standards
Our ISO/IEC 27001 certification demonstrates Netex’s commitment to managing information security through a structured and internationally recognised framework. It supports the protection of information, secure business processes and the responsible management of data across our operations.
Excellence in Multilingual Omnichannel Communication — 2025
Recognised for excellence in multilingual omnichannel communication
Netex Group was recognised for its expertise in delivering integrated, personalised customer support across multiple communication channels and languages. The recognition reflects our focus on combining technology, AI and human expertise to create connected customer experiences across markets.
Communication & Engagement — 3rd Place
Recognised for excellence in customer communication and engagement
This recognition highlights our commitment to creating meaningful customer interactions and delivering engaging communication experiences across digital channels.