Chat with us in Hall 3, Stand A2 @ CCW 2024 27. – 29. February 2024 | 9.00 – 18.00

Find the perfect plan for your business

Features

some features included

all features included

no features included

Starter

Perfect for individuals and SME that need basic communication features. Try Mondo for 30 free days.

Standard

Perfect for SMEs that need a complete communication solution and customer management.

Enterprise

Personalized plan for enterprise customers that need complex and/or personalized communication.

Omnichannel Platform
Text-Based Chat
Voice
Email
Self-Service System Overview
Instant Messaging
Interaction History
Agent Status
Role-Based Views
Mondo Units / Client
Interaction
Text Configuration
Reports
Agent
Allocation
Teams
Assign Strategies
Agent Assignment Algorithm
RR Memory
RingAll
Reassign
Omnichannel Integration
Chat Snippet Generator
Facebook
WhatsApp
IVR Configuration
Email
External Integrations
Tickets
Order Status
LifeCycleHooks
Dashboards & Analytics
System Overview
Agent Overview
Configurable Metrics & KPIs

Price

Free 19,90€ / month / user Request a quote

Create account

Create account

Contact us

Starter

Perfect for individuals and SME that need basic communication features. Try Mondo for 30 free days.

Free

Self-Service System Overview

Instant Messaging

Interaction History

✓ Agent Status

Role-based Views

Mondo Units / Client

Interaction

Text Configuration

× Reports

Agent

Allocation

× Teams

Omnichannel Platform

Text-Based Chat

× Voice

✓ Email

Omnichannel Integration

Chat Snippet Generator

✓ Facebook

✓ WhatsApp

× IVR Configuration

✓ Email

Assign Strategies

× Agent Assignment Algorithm

× RR Memory

× RingAll

× Reassign

External Integrations

× Ticketing

× Order Status

× LifeCycleHooks

Dashboards & Analytics

× System Overview

× Agent Overview

× Configurable Metrics & KPIs

Create account

Standard

Perfect for SMEs that need a complete communication solution and customer management.

19,90€

month / user

Self-Service System Overview

✓ Instant Messaging

✓ Interaction History

✓ Agent Status

✓ Role-Based Views

Mondo Units / Client

Interaction

✓ Text Configuration

✓ Reports

Agent

✓ Allocation

✓ Teams

Omnichannel Platform

✓ Text-Based Chat

× Voice

✓ Email

Omnichannel integration

✓ Chat Snippet Generator

✓ Facebook

✓ WhatsApp

× IVR configuration

✓ Email

Assign Strategies

✓ Agent Assignment Algorithm

✓ RR Memory

✓ RingAll

✓ Reassign

External Integrations

× Ticketing

× Order status

✓ LifeCycleHooks

Dashboards & Analytics

✓ System Overview

✓ Agent Overview

× Configurable Metrics & KPIs

Create account

Enterprise

Personalized plan for enterprise customers that need complex and/or personalized communication.

Request a quote

Self-Service System Overview

✓ Instant Messaging

✓ Interaction History

✓ Agent Status

✓ Role-Based Views

Mondo Units / Client

Interaction

✓ Text Configuration

✓ Reports

Agent

✓ Allocation

✓ Teams

Omnichannel Platform

✓ Text-Based Chat

✓ Voice

✓ Email

Omnichannel integration

✓ Chat Snippet Generator

✓ Facebook

✓ WhatsApp

✓ IVR configuration

✓ Email

Assign Strategies

✓ Agent Assignment Algorithm

✓ RR Memory

✓ RingAll

✓ Reassign

External Integrations

✓ Ticketing

✓ Order status

✓ LifeCycleHooks

Dashboards & Analytics

✓ System Overview

✓ Agent Overview

✓ Configurable Metrics & KPIs

Contact us

Ready to dive in?

Try Mondo free for 30 days and start improving your customer experience today.

Contact us

Create a free account

agent-support