Find the perfect plan for your business
Featuressome features included all features included no features included |
StarterPerfect for individuals and SME that need basic communication features. Try Mondo for 30 free days. |
StandardPerfect for SMEs that need a complete communication solution and customer management. |
EnterprisePersonalized plan for enterprise customers that need complex and/or personalized communication. |
|---|---|---|---|
| Omnichannel Platform | |||
| Text-Based Chat | |||
| Voice | |||
| Text-Based Chat | |||
| Self-Service System Overview | |||
| Instant Messaging | |||
| Interaction History | |||
| Agent Status | |||
| Role-Based Views | |||
| Mondo Units / Client | |||
| Interaction | |||
| Text Configuration | |||
| Reports | |||
| Agent | |||
| Allocation | |||
| Teams | |||
| Assign Strategies | |||
| Agent Assignment Algorithm | |||
| RR Memory | |||
| RingAll | |||
| Reassign | |||
| Omnichannel Integration | |||
| Chat Snippet Generator | |||
| IVR Configuration | |||
| External Integrations | |||
| Ticketing | |||
| Order Status | |||
| LifeCycleHooks | |||
| Dashboards & Analytics | |||
| System Overview | |||
| Agent Overview | |||
| Configurable Metrics & KPIs | |||
Price |
Free | 19,90€ / month / user | Request a quote |
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Starter
Perfect for individuals and SME that need basic communication features.
Try Mondo for 30 free days.
Free
Self-Service System Overview
✓ Instant Messaging
✓ Interaction History
✓ Agent Status
✓ Role-Based Views
✓ Mondo Units / Client
Interaction
✓ Text Configuration
× Reports
Agent
✓ Allocation
× Teams
Omnichannel Platform
✓ Text-Based Chat
× Voice
Omnichannel Integration
✓ Chat Snippet Generator
× IVR configuration
Assign Strategies
× Agent Assignment Algorithm
× RR Memory
× RingAll
× Reassign
External Integrations
× Ticketing
× Order Status
× LifeCycleHooks
Dashboards & Analytics
× System Overview
× Agent Overview
× Configurable Metrics & KPIs
Create Account
Standard
Perfect for SMEs that need a complete communication solution and customer management.
19,90€
Monthly per user
Self-Service System Overview
✓ Instant Messaging
✓ Interaction History
✓ Agent Status
✓ Role-Based Views
✓ Mondo Units / Client
Interaction
✓ Text Configuration
✓ Reports
Agent
✓ Allocation
✓ Teams
Omnichannel Platform
✓ Text-Based Chat
× Voice
Omnichannel Integration
✓ Chat Snippet Generator
× IVR configuration
Assign Strategies
✓ Agent Assignment Algorithm
✓ RR Memory
✓ RingAll
✓ Reassign
External Integrations
× Ticketing
× Order Status
✓ LifeCycleHooks
Dashboards & Analytics
✓ System Overview
✓ Agent Overview
× Configurable Metrics & KPIs
Create Account
Enterprise
Personalized plan for enterprise customers that need complex and/or personalized communication needs.
Request a quote
Self-Service System Overview
✓ Instant Messaging
✓ Interaction History
✓ Agent Status
✓ Role-Based Views
✓ Mondo Units / Client
Interaction
✓ Text Configuration
✓ Reports
Agent
✓ Allocation
✓ Teams
Omnichannel Platform
✓ Text-Based Chat
✓ Voice
Omnichannel Integration
✓ Chat Snippet Generator
✓ IVR configuration
Assign Strategies
✓ Agent Assignment Algorithm
✓ RR Memory
✓ RingAll
✓ Reassign
External Integrations
✓ Ticketing
✓ Order Status
✓ LifeCycleHooks
Dashboards & Analytics
✓ System Overview
✓ Agent Overview
✓ Configurable Metrics & KPIs
Contact us
Ready to dive in?
Try Mondo free for 30 days and start transforming your customer experience today.
Contact us
Create a free account
